KafkaTel
Stand in line, It's worth the wait!
At KafkaTel we are committed to delivering the service we promise... No matter how long it takes!
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At KafkaTel we are committed to delivering the service we promise... No matter how long it takes!
Contact
At KafkaTel we identify critical services needed by our customers. We know that consistency and management of expectations is the most important aspect of customer service.
Thats why we provide a maximum service level agreements. We can guarantee that no service will be installed in less than 48 hours, allowing you to organize your life around our technicians and support staff.
The maintenance of this bureaucratic infrastructure allows us to act as a jobs program for underemployed hackers.
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After signing up for KafkaTel I then had to re-submit paperwork three times, repeatedly call customer service, and finally threaten legal action. After the last step they found a technician who could install the service four days later.
What? I have no idea who these people are. Did they register? Are they demanding payment? I already have too many things to do without having to deal with this also. Can't Tim just kick them out or something?
In this digital generation where information can be easily obtained within seconds, I appreciate that an entire organization can be so committed taking their sweet ass time. Sure, there isn't a single reason why they couldn't turn around an install in an hour or so... but they're committed to really milking that service level agreement.
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